Frequenty Asked Questions
THIS PAGE WILL SHOW YOU SOME QUESTIONS CUSTOMERS FREQUENTLY ASKED.
FAQs About Our Products
- We’re never late
- 24/7 Emergency Callout
- Satisfaction Guaranteed
Please let us know your working conditions (e.g., factory, warehouse, port), lifting capacity, span, lifting height, usage frequency, etc. We will recommend the most suitable type of crane for you, such as overhead crane, gantry crane, electric hoist, or jib crane.
Yes, we support customization for the following items:
• Lifting capacity (0.5T–800T)
• Span and lifting height
• Hoisting/traveling speed
• Working class (e.g., A3, A5, etc.)
• Lifting attachments such as hooks, grabs, magnets
• Control methods (pendant, remote, cabin)
• Power supply (e.g., 380V/50Hz, 440V/60Hz)
• Special features like explosion-proof, corrosion resistance, high temperature resistance
The standard production lead time is 15–30 days. For non-standard or large-tonnage cranes, it takes 40–60 days. Please contact us for details.
Yes. We provide a complete crane system including rails, cables, control panels, busbar systems, and more — all in one stop.
There is no minimum order. We accept single-unit orders, especially for new customers and SMEs. Whether you need just one hoist or a complete overhead crane system, we can tailor a solution for you.
Yes, you can purchase individual units or spare parts such as electric hoists, remotes, motors, control cabinets, etc.
Yes. We can provide complete technical documentation including proposals, PDF/CAD drawings, specification sheets, 3D models, and installation guides to support your purchasing decisions.
FAQs About Pricing
- Affordable
- Reasonable
- Well-founded
The price of a crane depends on factors such as lifting capacity, span, height, control method, and configuration level. Please provide your specific requirements, and we will send a detailed quotation within 24 hours.
Our default quote is based on EXW (Ex Works) pricing. We also support FOB, CFR, CIF, DDP terms and can arrange international shipping and on-site installation guidance if needed.
The main cost components for purchasing an overhead crane internationally include:
Product Price: Core cost of the crane
Shipping/Insurance: Freight and coverage for delivery
Installation Costs: Labor and equipment for setup
Third-Party Inspection (Optional): For compliance and quality verification
Yes, we offer global delivery. Please share your destination port, and we will calculate an accurate shipping cost based on the equipment’s volume, weight, and shipping method.
The most economical option (almost free):
If your factory or team has qualified installers and lifting equipment, we will provide all necessary documents, videos, infographics, and technical guidance free of charge. Your sales representative will also follow up closely throughout the process.
The most hassle-free option (on-site supervision):
We can dispatch engineers to your site to provide installation guidance. You’ll need to provide basic equipment and labor. The extra costs include visa fees, round-trip airfare, meals, accommodation, security, and USD 200/day per person.
Flight Ticket Search:https://www.google.com/travel/flights
Business Visa Reference:
http://www.qianzhengdaiban.com/shangwuqianzheng/
Find a Local Installation Team:
You may also hire an experienced local installation team, with costs varying by market. If you’re unfamiliar with the region, we can help connect you with our local partners in certain countries.
There is no minimum order. We accept single-unit orders, especially for new customers and SMEs. Whether you need just one hoist or a complete overhead crane system, we can tailor a solution for you.
Yes, you can purchase individual units or spare parts such as electric hoists, remotes, motors, control cabinets, etc.
FAQs About Customization (Special Requirements)
- Flexible
- Efficient
- Tailored
Yes. We offer customized solutions such as explosion-proof motors, flameproof control boxes, stainless steel enclosures, and anti-corrosion coatings—ideal for harsh environments like chemical plants, pharmaceutical factories, or coastal areas.
Yes. Please provide your workshop layout or key dimensions, and we will design a customized lifting solution for you at no cost.
Yes. We accept OEM/ODM orders and can apply your logo or customized packaging as per your brand requirements.
Yes, we offer cranes designed specifically for low headroom workshops. Our engineers will provide the optimal design based on your space constraints.
FAQs About Delivery and Installation
- Attentive
- Comprehensive
- Efficient
The main girder will be divided into several sections, each no longer than 11.8 meters. Upon delivery, the customer only needs to assemble them using high-strength bolts.
Yes. We have a professional and dedicated logistics and documentation team to handle all shipping arrangements.
Electrical equipment and hoists are packed in fumigated wooden crates, while the main girder is wrapped in woven plastic cloth.
Customize Your Lifting Solutions
Tips
- The product you need
- What will the product be used for
- Product specs: (lifting capacity, span, lifting height)
- Project introduction: (project working site, project budget, etc)
